FAQ

Ordering & Shipping

How long does it take to get my order?

Orders are processed within 3–5 business days. Once your order ships, delivery typically takes 7–10 business days. You’ll get tracking as soon as your order leaves.

How much is shipping?

Shipping costs are calculated at checkout based on your order and destination. We keep them as low as we can — what you see at checkout is the full cost, no surprises after.

Do you ship internationally?

Right now we ship within the United States. If you’re outside the US and want HTB gear, email us at rocky.rock@hurtthatball.com and we’ll figure it out.

Returns & Exchanges

What’s your return policy?

14 days from delivery. Items need to be unworn, unwashed, with tags attached. Email rocky.rock@hurtthatball.com to start a return and we’ll get you sorted.

Can I exchange for a different size?

We don’t do direct exchanges yet — the fastest move is to return the item and place a new order for the size you want. If you’re between sizes on anything, check the size guide on the product page first.

Sizing & Fit

How do HTB shirts and hoodies fit?

Our tees are a standard athletic fit — true to size. If you like a roomier fit or you’re between sizes, go one up. Every product page has a size guide with exact garment measurements: lay a shirt you like flat, compare the numbers, and you’ll nail it.

Youth sizes?

Yes — check the Youth collection. Same designs, sized for the next generation.

The Brand

What does HTB stand for?

Hurt That Ball. It’s what you yell when your kid steps into the box — and it’s how we play. Do Damage is the tagline. Put In The Work is the rule.

Are the graphics printed or embroidered?

Printed — high-quality prints built to survive the wash. The hats are embroidered.

When are the batting gloves dropping?

Soon. They’re the most requested thing we’ve ever teased. Keep an eye on the site and @hurtthatball on TikTok and Instagram — email list gets first word.